Level 2 Extended Certificate in Understanding Stewarding at Spectator Events

Level 2 Extended Certificate in Understanding Stewarding at Spectator Events

Course information:

Are you looking to complete some stewarding training?
This qualification aims to provide you with an introduction to the role of a steward at spectator events. You will develop knowledge and understanding of the key concepts which underpin spectator control, monitoring crowds, controlling spectator movement, communication, teamwork and health and safety. Upon successful completion of both unit assessments you will be awarded the Level 2 Extended Certificate in Understanding Stewarding at Spectator Events.

 

Please see a breakdown below of the units and sections within this course.


Unit 1: How stewards control the entry, exit and movement of spectators at events
In this unit, you will explore how to control the entry, exit and movement of spectators at events, as well as how to recognise and respond to illegal and prohibited items. You will also find out how to help with customer problems and deal with challenging customer behaviour.
This unit contains four sections, including:
• Section 1: Controlling the entry, exit and movement of spectators at events
• Section 2: Recognising and responding to illegal and prohibited items
• Section 3: Helping customers with their problems
• Section 4: Dealing with challenging customer behaviour.


Unit 2: How stewards monitor crowds and respond to potential crowd problems at spectator events
This unit will develop your understanding of how to recognise and respond to potential crowd problems and illegal and unsociable behaviour at spectator events.
This unit contains two sections, including:
• Section 1: Recognising and responding to potential crowd problems
• Section 2: Recognising and responding to illegal and unsociable behaviour.


Unit 3: How stewards prepare for spectator events
This unit addresses the roles and responsibilities of stewards and other staff at spectator events. You will learn about how stewards prepare for their duties, as well as how to identify and respond to hazards at event venues.
This unit contains three sections, including:
• Section 1: Understanding roles and responsibilities
• Section 2: Preparing for duties at spectator events
• Section 3: Checking for and responding to hazards at events.


Unit 4: How to respond to injuries, illnesses and other emergencies in active leisure and learning
You will build your knowledge of how to respond to injuries and illnesses on a first on scene basis, in a prompt, calm and correct manner. You will also learn about following emergency procedures and how to deal with any problems that arise when doing so.
This unit contains two sections, including:
• Section 1: Responding to injuries when first on the scene
• Section 2: Following emergency procedures.


Unit 5: Understand how effective teams work
In this unit, you will find out what is meant by effective teamwork and what its benefits are, as well as identifying the roles and responsibilities of different team members. You will also build your knowledge of how to work within a team and how to review your own performance within a team.
This unit contains four sections, including:
• Section 1: The meaning of teamwork
• Section 2: The roles and responsibilities of team members
• Section 3: Working within a team
• Section 4: Reviewing performance within a team.


Unit 6: Health and safety in a work environment
This unit will introduce you to health and safety legislation and requirements, as well as how to recognise possible risks in a work environment and manage them. It will enable you to build your understanding of the roles and responsibilities for health, safety and welfare in the workplace, including duty of care.
This unit contains three sections, including:
• Section 1: Health and safety legislation and requirements in a work environment
• Section 2: Recognising and managing risks
• Section 3: Understanding the roles and responsibilities for health, safety and welfare.


Unit 7: Fire safety principles
In this unit, you will learn about the causes of workplace fires and how to recognise hazards during or after a fire. You will also discover how fire risk is controlled in the workplace, including the role of fire wardens, methods of fire detection and common firefighting systems. This unit will help you develop your understanding of how to manage the misuse of pyrotechnics at spectator events.
This unit contains three sections, including:
• Section 1: Fire hazards and risks
• Section 2: Controlling fire risks in the workplace
• Section 3: Managing the misuse of pyrotechnics at spectator events.


Unit 8: Safeguarding children and vulnerable people at spectator events
You will explore professional practice when safeguarding children and vulnerable people, along with responsibilities relating to safeguarding and protection. This unit will also cover the procedures for reporting or disclosing safeguarding concerns, including who to report the occurrence of suspected or detected abuse or unsafe practice to.
This unit contains three sections, including:
• Section 1: Professional practice when safeguarding children and vulnerable people
• Section 2: Safeguarding and protection responsibilities
• Section 3: Procedures for reporting or disclosing safeguarding concerns

Course Units:

  1. How stewards control the entry, exit and movement of spectators at events
  2. How stewards monitor crowds and respond to potential crowd problems at spectator events
  3. How stewards prepare for spectator events
  4. How to respond to injuries, illnesses and other emergencies in active leisure and learning
  5. Understand how effective teams work
  6. Health and safety in a work environment
  7. Fire safety principles
  8. Safeguarding children and vulnerable people at spectator events

Study mode:

ONLINE

Start date:

Flexible start dates after 27th August 2019

End date:

Last enrolment 31st March 2020

Duration:

16 weeks

Regional availability:

Attachments:

» stewarding.pdf
  (Type: .pdf - Size: 127 kb)

Interested in this course?

Added on Mon 18th Feb 2019.
Last updated on Thu 12th Sep 2019.

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