Level 2 Certificate in Cleaning Knowledge and Skills

Level 2 Certificate in Cleaning Knowledge and Skills

Course information:

This qualification aims to develop your understanding of the principles of decontamination and improve your practical skills, such as cleaning and waste management. This course will also expand your knowledge of health and safety and provide insight into infection control and regulations, such as RIDDOR and COSHH. Furthermore, unlike some other cleaning training courses, this course is available via distance learning – with no need to attend classroom/training sessions.

Please note: To complete this course, you will need to be observed by a witness completing specific cleaning skills as part of Unit 6. You will either need to be in a workplace where a manager or supervisor could be your witness, or if you are not currently in employment, you will need to have access to an appropriate witness who can observe you completing cleaning skills.

Assessments for this course have the options of paperbased or electronic submission.

 

Please see a breakdown below of the units and sections within this course.


Unit 1: Dealing with routine and non-routine waste
In this unit, you will identify different types of waste and discover the procedures for handling and transferring hazardous and non-hazardous waste.
This unit contains two sections, including:
• Section 1: Procedures for handling routine and non-routine waste
• Section 2: Handling and transferring routine and non-routine waste.


Unit 2: Health and safety for the cleaning and support services industry
This unit will develop your understanding of health and safety legislation and regulations that apply to the cleaning and support services industry. It also highlights the importance of the correct use of equipment, materials, chemicals and personal protective equipment.
This unit contains three sections, including:
• Section 1: Health and safety legislation
• Section 2: Working in a safe manner
• Section 3: Controlling risks in the workplace.


Unit 3: Working with customers and others in the cleaning and support services industry
In this unit, you will discover how to communicate appropriately with customers and contribute to effective teamwork. You will also develop your understanding of the importance of positive behaviour and attitudes, procedures for handling difficult customer situations and reasons to adapt communication to different audiences.
This unit contains three sections, including:
• Section 1: Communicating effectively with customers
• Section 2: Meeting customers’ needs
• Section 3: Contributing to effective team working.


Unit 4: Infection control, RIDDOR and COSHH in cleaning settings
In this unit, you will develop your understanding of infection control principles and how these apply in cleaning settings. You will also discover the responsibilities of your role with regards to the Reporting of Injuries, Dangerous Diseases and Occurrences Regulations (RIDDOR) and the Control of Substances Hazardous to Health (COSHH). This unit contains four sections, including:
• Section 1: Applying the principles of infection control in cleaning settings
• Section 2: Roles and responsibilities regarding the Reporting of Injuries, Diseases and Dangerous Occurrences Regulations (RIDDOR)
• Section 3: Roles and responsibilities regarding the Control of Substances Hazardous to Health (COSHH) Regulations
• Section 4: The role of risk assessment in cleaning settings.


Unit 5: Principles of decontamination, cleaning and waste management
This unit will develop your understanding of the importance of maintaining a clean environment. You will cover workplace cleaning schedules and procedures that should be followed if you have concerns over standards of hygiene. You will also discover the principles of decontamination processes and effective waste management.
This unit contains five sections, including:
• Section 1: The importance of a clean working environment
• Section 2: Roles and responsibilities in relation to cleaning, decontamination and waste management
• Section 3: The principles of decontamination processes
• Section 4: Safe handling of laundry
• Section 5: The principles of effective waste management.


Unit 6: Cleaning of interiors and washrooms
This unit will ensure you are able to prepare for cleaning of interiors and washrooms. You will discover the importance of cleaning procedures, using the correct methods and cleaning to prescribed standards.
This unit contains three sections, including:
• Section 1: Preparation for cleaning interiors and washrooms
• Section 2: Carrying out cleaning of interiors and washrooms
• Section 3: Checking cleaning and resources, disposing of waste and returning equipment and items.

Course Units:

  1. Dealing with routine and non-routine waste
  2. Health and safety for the cleaning and support services industry
  3. Working with customers and others in the cleaning and support services industry
  4. Infection control, RIDDOR and COSHH in cleaning settings
  5. Principles of decontamination, cleaning and waste management
  6. Cleaning of interiors and washrooms

Study mode:

WORKBOOK

Start date:

Flexible start dates after 1st September 2019

End date:

Last enrolment 31st March 2020

Duration:

8-12 Weeks

Regional availability:

Attachments:

» posters/cleaning-knowledge-flyer.pdf
  (Type: .pdf - Size: 202 kb)

» posters/cleaning-knowledge-poster.pdf
  (Type: .pdf - Size: 268 kb)

Interested in this course?

Added on Wed 4th Sep 2019.
Last updated on Thu 12th Sep 2019.

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